Privacy Policy

Who we are

Suggested text: Our website address is: https://www.phinixs.com

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Suggested text: Visitor comments may be checked through an automated spam detection service.

 

Data Deletion:

At Phinixs, we are committed to protecting the privacy of our users and ensuring compliance with data protection regulations. To safeguard your personal information and provide transparency and control over your data, we have established the following data deletion policies:

1. Account Deletion:

   • Users who wish to delete their Phinixs account and associated personal information must contact our support team.
   • To initiate the account deletion process, please reach out to our support team via email or through the contact form on our website.
   • Our support team will guide you through the account deletion process and verify your identity to ensure the security of your data.
   • Once the account deletion request is validated, we will proceed with permanently removing all personal information associated with the account from our systems, subject to any legal obligations or legitimate interests we may have.

2. Order History:

   • Users can request the deletion of their order history, including details of past purchases, shipping addresses, and payment information.
   • To delete your order history, please contact our support team and provide the necessary information to identify your account and the specific data you wish to delete.
   • Our support team will process your request and remove the requested order history data from our systems.

3. Saved Payment Information:

   • We provide users with the option to delete or update their saved payment information upon request.
   • To manage your saved payment information, please contact our support team and provide the necessary details to identify your account.
   • Our support team will assist you in deleting or updating your saved payment information as per your request.

4. Personal Information:

   • Phinixs collects and processes personal information in accordance with our Privacy Policy.
   • Users have the right to request the deletion of their personal data, including name, email address, phone number, and any other information provided during registration or account creation.
   • To request the deletion of your personal information, please contact our privacy officer through the designated email address or contact form available on our website.
   • Our privacy officer will guide you through the process and ensure the secure deletion of your personal data, as per our data deletion policies.

5. Third-Party Services:

   • Phinixs may integrate with third-party services or platforms to enhance the user experience.
   • Any data shared with third-party services is subject to their respective privacy policies.
   • Users should review the privacy policies of these services and contact them directly to manage or delete their data.

6. Retention Periods:

   • Phinixs retains user data for as long as necessary to fulfill the purposes outlined in our Privacy Policy, unless a longer retention period is required or permitted by law.
   • Users may request the deletion of their data before the expiration of the retention period by contacting our privacy officer through the designated email address or contact form available on our website.

7. Data Backup and Storage:

   • We employ industry-standard measures to protect user data from loss, unauthorized access, or alteration.
   • Data backups are securely stored and retained for a limited period, after which they are securely erased.

8. Consent and Notifications:

   • By using our website and services, you consent to the collection, processing, and storage of your personal information as described in our Privacy Policy.
   • We will notify users of any material changes to our data deletion policies through prominent notifications or direct communication channels.

9. Compliance with Laws and Regulations:

   • Phinixs ensures compliance with applicable data protection laws and regulations, such as the General Data Protection Regulation (GDPR) and other relevant legislation.

10. Contact Information:

    • For any inquiries or requests related to data deletion, privacy, or our data deletion policies, please contact our privacy officer at info@phinixs.com or use the contact form available on our website.